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Client was running a Windows workgroup configuration,
with no Server present and a POP based email system.
No backups of email were taking place and there was
no central point of network administration.
The CRM Application Maximizer was also in use, and was
in need of an upgrade to take advantage of the latest
features such as calendar sharing and newsletter emailing.
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Wavehill recommended Microsoft Small Business Server
2003 as it was a cost effective solution to combine Microsoft
Exchange, File and Print Services, as well as the Windows
2003 network Security model.
A new Server with a three year onsite warrantee was installed
and a backup tape drive was fitted. The users Email and
contacts were imported from each PC into the Exchange
Email system and users were converted to Microsoft Outlook.
All data was consolidated to a single shared folder on
the Server.
Backups were automated leaving the user to simply change
the tape on a daily basis.
Maximizer CRM was upgraded to the latest version and training
was also provided.
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Users are more productive, network speed increased
dramatically and application stability is no longer
a worry for the client.
Backups are done on a daily basis and data loss is no
longer a concern.
IT Support calls are almost non existent and support
costs were also reduced.
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| "Wavehill were entirely professional in their
set-up of our new server and CRM software. They have since
provided excellent telephone-based support to the company
and, when needed, come on site promptly to resolve any
issues." - Office Administrator |
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