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PROJECT BRIEF
  • Multiple Windows NT4 & Exchange 5.5 Server upgrades

  • 150 user WAN migration

  • VPN configuration across WAN

  • SQL Mail Archiving
CLIENT PROFILE

Talent & Career Management specialists dealing with offices based across England they rely heavily on the availability of their IT Systems.

 

THE SITUATION

Client’s Windows NT network was at breaking point, with no link between sites, staff were unproductive and support was a never-ending task. With Windows NT at the end of its product life cycle and more productive methods of working required Wavehill provided an entire WAN and systems upgrade.

 

THE SOLUTION
VPN was created between sites enabling users to share data.
All Windows NT Servers were replaced with Windows Server 2003 enabling the client to take advantage of new technologies such as Shadow Copy for users to view older versions of files. Windows WSUS Server was set-up to automatically deploy Windows Updates to client PC’s.

The Exchange 5.5 Servers were upgraded and data migrated to Exchange 2003. All Servers were linked as one organisation. One global Active Directory was created for the entire organisation, which shares all employees’ information and provides a central point of enterprise administration.

Wavehill standardised all user PCs with Windows XP, and utilised Group Policy to manage security. A corporate Anti Virus solution was implemented across the WAN.

THE RESULT

Clients systems are stable and productivity is high. IT Support incidents were reduced by more than half. Systems are secure and the client has the latest technology to take them forward. The network costs are now reduced, fixed and manageable.

 

CLIENT QUOTE:
“We chose to work with Wavehill on the upgrade project given their knowledge and experience of our business, and more importantly our business technology requirements. Wavehill delivered a solution on time and within budget that has radically improved the way we work.” - Head of Operations

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Wavehill provides IT Support London ,Remote IT Support and Maximizer CRM services and support across the UK and South East.
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