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- Exchange Server 2003 installation
- User email migration from POP and data import
- Disaster Recovery and Backup Solution
- Server based email and web virus scanning
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Providing a service to mainly PLC listed clients
this is one of the most highly regarded chauffeur companies
in London, having built it's reputation by working to
the highest standards of quality and courtesy.
An ISO 9001:2000 Accredited Company that embraces new
technologies by using fleet tracking and online booking
systems.
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Client had outgrown the existing POP system for email,
and email management was turning into an administrative
nightmare.
With a 2 GB limit on Outlook PST data files the users
email needed to be kept under this limit else Outlook
would crash, leaving the their email inaccessible.
Backup of each users PST file needed to be done on
a per PC basis, and backup times were lengthy.
Remote access to email was unavailable and users were
locked to one desk to access their Outlook.
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Wavehill recommended and deployed Microsoft Exchange 2003, and
with careful planning was able to do the installation and migration
during office hours with virtually no downtime.
All users were configured with mailboxes and the email data
was imported. The latest version of Microsoft Outlook was
installed on all PC's and training was provided.
Remote HTTP access to the email system was configured.
Server based email scanning was setup using Trend Interscan
Virus Wall to protect the network from viruses and other bad
email content.
A backup tape drive was installed and a nightly backup schedule
was configured with automated email reports of backup status.
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| Users now no longer have a limit on
their data size and email can be available on any PC
in the network.
Email transfer is instant and there is no need to wait
to download email.
A "Global Address List" of all employees
is available, enabling all users to find a colleagues
details easily.
Via the web users have HTTP access to their email from
anywhere in the world, with an experience that closely
matches Outlook.
Administration of user email accounts is now simple
through the Windows Active Directory and can be managed
internally by the client.
Client has peace of mind that a backup solution is
in place, and managing it is hassle free.
Ongoing consultancy and support is now provided on an
ad hoc basis.
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" I was quite reluctant to install an Exchange
server into our systems as I had heard some real horror
stories of how it can go horribly wrong. However, following
the complete stabilisation of all other aspects of our
IT infrastructure by Wavehill, I was happy to trust their
recommendation and agreed to the install of an Exchange
server.
The result was a very speedy installation which went smoothly
with a surprising lack of user interruption, and since,
we have complete email stability.
This, combined with a comprehensive tape and offsite backup
system means that as Operations Manager I have the peace
of mind, knowing that our IT systems, in particular the
emails, are running and being backed up regularly like
clockwork. I have total confidence in recommending Wavehill
to sort out all of your IT problems. " - Operations
Manager |
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