Maximizer CRM Enterprise Edition
Full-Featured CRM for Medium-Sized Businesses with more Sophisticated CRM Processes

Today's demanding medium-sized businesses are challenged with competing in a fierce market against large enterprise counterparts. Having more sophisticated processes and automation is critical in fostering team collaboration and efficiency, and creating the kind of customer loyalty you need to continue to grow your business. If your team needs access to CRM information from anywhere, and you need to monitor all the critical activities in your business in real-time - with a low total cost of ownership that fits in your budget - Maximizer CRM Enterprise Edition is for you.

In addition to all the full-featured CRM capabilities in Professional Edition, Maximizer CRM Enterprise Edition gives your staff access to both Windows desktop and web access; plus options for BlackBerry, Windows Mobile or Palm mobile CRM access. Also powered by Microsoft SQL Server for enterprise-class database management, security, and reporting, Enterprise Edition includes a Lite Edition of Workflow Automation powered by KnowledgeSync. Enabling you to automate customer-facing processes and monitor critical activities in your business - before it's too late. Providing true real-time collaboration and business intelligence for the most demanding of growing, medium-sized businesses.

Maximizer CRM Enterprise Edition features:

Account & Contact Management: including time management, task management, email management, Microsoft Office® integration, Outlook & Exchange synchronization(ii) document management, and accounting integration(iii) (to QuickBooks® and Dynamics GP®).

Sales: including sales force automation, opportunity management, lead management, sales forecasting, sales coaching(iv), territory management, quote management, partner relationship management.

Marketing: including marketing automation, email marketing.

Customer Service & Support: including case management, customer self-service(v), Knowledge Base(vi), and computer telephony integration (CTI).

Business Intelligence: including reports, dashboards, & custom reporting(vii).

Workflow Automation:(viii) add-ons available for process automation and business activity monitoring.

eBusiness: web and order management eCommerce solutions

Customization & Integration(ix) capabilities to easily make CRM work for your unique business processes.

Phone 020 8293 0100 or e-mail for more information or to request a demonstration.

i Contact your account manager for pricing on access options.
ii Outlook synchronization is available with Group Edition; Exchange synchronization requires MaxSync add-on product with additional fees.
iii Accounting Link with QuickBooks and Dynamics GP are add-on products with additional license fees.
iv CanDoGo is an add-on service with additional fees. Partner Relationship Management requires add-on Partner Web Access licenses.
v Customer self-service requires add-on Customer Web Access licenses.
vi Knowledge Base is an add-on module for Professional Edition (this module included with Enterprise Edition).
vii Custom reporting provided through add-on licenses of Crystal Reports.
viii Workflow Automation powered by KnowledgeSync is an add-on product with additional license fees. Customization & integration requires
ix Customization Suite, which is an add-on product with additional license fees.

 

 
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