Maximizer CRM Professional Edition
Full-Featured CRM for Growing Small and Medium-Sized Businesses

As small and medium-sized businesses grow with more employees and customers, Maximizer CRM Professional Edition grows with you - from five to an unlimited number of users. Like Group Edition for small businesses, it is a full-featured CRM including account & contact management, sales opportunity management and forecasting, marketing automation (including built-in email marketing), and customer service & support management. In addition to all of these modules, and all of the access optionsi (Windows desktop, web, remote synchronization, and mobile devices), Professional Edition offers an enterprise-class reporting and database management system for growing businesses.

With Microsoft SQL Server, Professional Edition offers virtually unlimited storage capacity as your customers and teams grow. SQL Reporting Services offer growing businesses out-of-the-box reports, in addition to advanced report customization.

Maximizer CRM Professional Edition features:

Account & Contact Management: including time management, task management, email management, communications & Office integration, Outlook & Exchange synchronization document management, and accounting integration(iii) (to QuickBooks® and Dynamics GP®).

Sales: including sales force automation, opportunity management, lead management, sales forecasting, sales coaching(iv), territory management, quote management, partner relationship management.

Marketing: including marketing automation, email marketing.

Customer Service & Support: including case management, customer self-service(v), Knowledge Base(vi), and computer telephony integration (CTI).

Business Intelligence: including reports, dashboards, & custom reporting(vii).

Workflow Automation:(viii) add-ons available for process automation, business activity monitoring.

eBusiness: web and order management eCommerce solutions

Customization & Integration(ix) capabilities to easily make CRM work for your unique business processes.

Phone 020 8293 0100 or e-mail for more information or to request a demonstration.

i Contact your account manager for pricing on access options.
ii Outlook synchronization is available with Group Edition; Exchange synchronization requires MaxSync add-on product with additional fees.
iii Accounting Link with QuickBooks and Dynamics GP are add-on products with additional license fees.
iv CanDoGo is an add-on service with additional fees. Partner Relationship Management requires add-on Partner Web Access licenses.
v Customer self-service requires add-on Customer Web Access licenses.
vi Knowledge Base is an add-on module for Professional Edition (this module included with Enterprise Edition).
vii Custom reporting provided through add-on licenses of Crystal Reports.
viii Workflow Automation powered by KnowledgeSync is an add-on product with additional license fees. Customization & integration requires
ix Customization Suite, which is an add-on product with additional license fees.

 

 
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