What can an office manager expect from their IT service provider

What can an office manager expect from their IT service provider

   

Wavehill IT

  • Remote access software to connect to the user’s problem in seconds
  • Look after your staff when they have a technical problem, if it’s broke fix quickly and efficiently.
  • How do I? Is it possible? Where’s my file? Look after your staff when they have a functionality question with simple plain English help and explanations.
  • Setup technology on PC’s, Mac’s, Laptops, Tablets and Phones.
  • Manage all your service renewals, notifying you in plenty of time to renew or change.
  • Look after decision makers, identify what you need and provide consultancy, explaining options and costs to deliver the systems and processes you need to run a successful business.
  • Manage and support the back office equipment (servers, switches, routers) that provides the network for your office IT to work.
  • Regular maintenance checks to ensure all stays healthy with an early identification system where growth is exceeding implementation.
  • If something fails provide recovery or replacements to get you back working ASAP.
  • 24/7 monitoring service that t identifies if something is not working so a fix can be applied before any time is lost.
  • Speed up your working processes by programming systems – simple and easy to use wizard driven forms that save many man hours of data input and duplication.
  • Write one (magic) button reports to gather information from various sources to help you deliver the company picture.
  • Help you implement database systems for prospect and clients to match you own sales, service and marketing needs.
  • Purchase best price IT equipment to suit your need and budget.

Wavehill your outsourced partner in Information Technology www.wavehill.co.uk

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“Wavehill are a friendly team always on hand to help us with any problems that arise. They are quick to respond and nothing is too much trouble for them. We have worked with them for several years now and will continue to do so.”

Hydi – Manager, Sector – Marketing
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Phone: 020 8293 0100

Email: info@wavehill.co.uk / support@wavehill.co.uk

 

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