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IT services can be expensive when failure strikes!

it servicesRecently we proposed changes for a potential new London client and they decided to wait before making any decisions. Last week they had a power cut and then their server didn’t start. We got them back working with their data in an hour. The email took longer with issues on not having the correct passwords and an old version of MS Exchange 2003.

Don’t wait for problems to escalate into a catastrophe. Make important changes now. Delaying can cost you more if a major infrastructure failure strikes causing your organisation to grind to a halt.

Procrastinating over decisions is common in IT but in this case (not the first and certainly won’t be the last) it has cost them in time and money. Moving your email server to the cloud is safe and secure with a relatively low monthly outlay.

IT Services

If you have old or new IT systems and haven’t made the decision to move but need a helping hand then we’ll explain the benefits in plain English and easy to understand terms. We put you in control to run a successful business.

Your IT services should be simple, systems availability is key and cloud email is a sure-fire way of taking the strain off internal on premise hardware.

There are options to move all or just parts of your systems, using a combination of cloud and on-premise (hybrid) approaches are common with little disruption.

At Wavehill we offer instant access to IT support and expert consulting. We’ll listen to how you work and provide a solution that fits your need.

We are experts and innovative in support and design, an award winning London based Technology Company in business for over 15 years.

If you are looking to be secure and get more out of your technology then get in touch to discuss how our IT services can be of value.

Most businesses suffer technology failure over 12 months

Shared cloud versus on-premise

Public-Private-CloudCloud computing has been the most talked about technology hype in today’s business world. Cloud solutions are accessed via the internet, and typically hosted by a third-party vendor.

Cloud based services are becoming more and more attractive to small and medium size businesses (SMBs) which are seeking to reduce licensing costs, avoid recruiting IT staff and focus fully on their core responsibilities i.e. growing the business.
It appears SMBs are assuming cloud as the way of the future but this may not be entirely true. You must have a stable internet line –  no internet  – no work.


On premises solutions are just that, on premises which is installed on users’ computer that make it easy for you to have meaningful conversations with customers by giving you an organized view of everyone you do business with. There are many differences between cloud and on-premise solutions.  Some of them are listed below.



On-premises software is more expensive compared to cloud software because it requires in-house server hardware and IT staffs, capital investments in software licenses and longer integration periods. The initial cost is thus very high. Cloud solutions need no hardware and capital investments on professional IT staff. Thus the initial cost is very low but you may find it more expensive in the long run.



Security is the most concerned topic in cloud. In cloud solution, you could be sharing your services and space with your competitors. The custom databases of customer information may not always be migrated to the cloud and it’s not guaranteed your data is always available. Though rare but there have been reports showing outage with cloud solutions. The outages are even with on premise vendors but still they are more secure since all the software is within the premises.



There is a high customisation facility to the users of cloud if they are willing to pay a premium. Cloud offerings are generally platform neutral that helps clients to scale resources both up and down as needed. The built in configuration oriented method in cloud is usually configurable easily by an implementation-trained system user, but not requiring programming customization skills.  On Premise vendor may be completely tailored to a specific client’s business processes to even the source code level. Source code and object-oriented architecture lend to easy integration with other similarly-architected solutions.  Robust community of experienced development companies can complete and maintain sophisticated links to mission-critical business applications or data sources.


System performance and accessibility

While talking about system performance and accessibility, cloud vendors often deliver better performance than on-premise solutions. The whole architecture of cloud is designed from the ground up for maximum network performance that offers optimized performance that can adapt to your needs. If your business spikes up then cloud automatically adjusts and dynamically provides additional resources to handle the surge. Also, the cloud based solution provides real-time data anywhere at any time via internet connection. Your employees at your company can easily access information on their laptops or desktop without needing to do extra set up. Hence the cost is also minimized.

Depending upon your com

pany’s requirement and scenario, you can choose which vendor will be more beneficial in deciding between Shared cloud versus on-premise.
Take your business into the future and flourish in the current techno-hype marketplace with your smart decision.



What Is Cloud Computing?

Cloud computing is a common term often heard in the IT industry. But, what exactly is cloud computing? Many are unaware and possess insufficient knowledge of what cloud computing is. Cloud computing is simply a type of computing that relies on sharing computing resources rather than having local servers or personal devices to handle applications.

Cloud computingThe word ‘cloud’ is also used as a metaphor for the word ‘internet’. It is therefore understood as the internet based computing where a number of services like servers, storage, applications are delivered to organization’s computers and devices through the Internet. Referring to the cloud itself, it is considered that computing power such as data, storage, software access, applications and others are accumulated in an imaginary bubble known as cloud. Thus, it was named cloud as the cloud symbol was used to represent internet in many diagrams in the history and present.


Understanding cloud computing is very simple; it is the delivery of computing services over the Internet. With this service, individuals and businesses are allowed to use software and hardware that are managed by third parties at remote locations. Some good examples of cloud services are social networking sites, webmail, and online business applications.

But, why is moving to the cloud today’s business demand and priority?

Benefits you could acquire by adapting cloud.

  • Flexibility-A cloud-based service can promptly meet the demand of the business as it can hold the vast capacity of the service’s remote servers. The ability to quickly meet business demands is the main reason why you should move to cloud computing.
  • Disaster Recovery and Security –Companies relying on cloud services are no longer in need of complex disaster recovery plans as the cloud computing providers take care of most issues. Aberdeen Group survey found that businesses that use cloud were able to resolve issues in an average of 2.1 hours which is nearly four times faster than businesses that do not use cloud based service. Also, the data is secured in the cloud no matter what happens to the physical machine.
  • Automatic software updates–Cloud computing suppliers are reliable as they perform server maintenance themselves which includes security updates. As a result, customers’ time and resources for other tasks saved.
  • Work from anywhere –Employees can work from anywhere as long as they are connected to the internet. This flexibility can positively affect workers’ work-life balance and productivity.
  • Document Control –The workers of the company that does not depend on cloud for service should have to send files back and forth over email, meaning only one person can work on a file at a time. However, this can be managed by cloud computing as it keeps all the files in one central location, and everyone works off of with one central copy. Also, they can chat with each other for making changes together which could eventually make stronger collaboration and thus, increase efficiency of an organization.



There are more benefits that can be gained from cloud. To know its use better, try using cloud for your day to day operation; you will feel thedifference yourself. So, aren’t you now ready to move a virtual world – the cloud?

If you still have questions or would like to find out more about how the cloud can benefit you or your business then please get in touch by dialing 020 8293 0100 or email us at













No backups? Your data is at risk!

Before computers and internet evolved, people managed their confidential data manually and locked it in lockers for safety. But this is a digital era where your every piece of data is stored on servers or computers. A comprehensive data backup strategy is vital to your data security. Many people wait until disaster strikes before they think about backup. Data protection is a critical component of nearly every company’s IT strategy. A good backup is an excellent way to protect against viruses, disasters and human errors.

Most Small-to-medium businesses (SMBs) are aware about the importance of data protection. However, the accelerating growth rates of data, budget constraints, reliance on outmoded technology and other factors, SMBs do not have adequate data protection. According to Symantec 2011 SMB Disaster Preparedness Survey, about half of SMBs back up less than 60% of their data, leaving the rest vulnerable to loss at anytime.

That is why this article is here to give you some tips to develop a backup regimen that suits your needs and protect your data.

  • Use disk-to-disk technology for backups

It’s far better to use disk-to-disk technology rather than tapes for your backup purpose because disk-to-disk technology is proven to be more reliable. When a backup is complete, you know the data is secure and accessible on disk drive but with tapes you never know if the data is usable until you try to restore it. And 71% of data restoration from tapes has lead to failure.

  • Security

Your data is vulnerable at both rest and transit stage. Cybercriminals are always waiting for a moment to attack your files. That is why encrypting data when you upload any file and also at the time when it has been stored is very essential. You can look for 256-bit AES. Find a solution that encrypts your data during transmission and storage.

  • Regular error testing

Your any backup and recovery solution should include a regular daily testing routine to ensure that your backups are feasible and can be successfully restored if certain problems come up in future.

  • Disaster recovery

Your data is not 100% protected until you have a disaster recovery plan that itself is complete and tested. Your backup service provider should be able to help you for a worst-case scenario and help you configure your backups so you can rebound quickly.


  • Performance and versatility

Incremental backups are essential in order to optimize costs and performance because it will require only files and parts of files that are new or changed since the last backup. It’s also important for the service to back up open files, and for it to support all the platforms (Windows, Linux, UNIX, Mac) and applications (Microsoft Exchange, SQL Server/Dynamics, SharePoint, Hyper-VMware, Oracle) your business uses.



Considering these points will help make sure your business is prepared for the worst. So what are you waiting for? With Wavehill’s Cloud Backup you can protect yourself right away. Call us on 020 8293 0100 for more information








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